USEFUL INFORMATION FOR ALL OUR ESTEEMED GUESTS

1. Check In Time: 14.00 Hrs.             Check Out Time: 11.00 Sharp.

2. Breakfast Time: 07.00-10.00.   Lunch Time: 13.00-15.00.    Dinner Time: 19.00 – 21.30.

3. Late Check Out Request – The request must be made at the Front Desk no later than 11.00 am in the morning.

One day prior to departure –Always upon availability.

4. Spa opening hours from 09.00 – 19.00.

5. Gym room is open from 09.00am -19.00pm daily.

6. Non Residents are not permitted to stay overnight in the Hotel due to Safety Reasons.

7. Ala Carte Menu is available from 11.00 am – 18.00 pm at the Pergola.

8. 5 One Dining Restaurant is open from 19.00-23.00 daily (Reservation needed).

9. Soly Maris Beach Restaurant is open from 13.00-15.00 and from 19.00-23.00 daily (Reservation needed).

11. Bar Opening hours from 09.00 – 01.00am.

12.The Key Holder Card must be shown to the Head Waiter when entering at Restaurant

13. The ‘Room Service’ Charge per order is €3.50

14. Pool towels can be picked up and returned from/to the Spa Counter from 09:00 – 19:00.

Only 1 pool towel is provided per guest per day. The pool towels to be used only around the swimming pool.

15. Steam bath & Sauna €10 charge per person per hour. An appointment is required .

Apply to the Spa counter (call 3800)   

16. The Outdoor Swimming pool is not heated. The Indoor swimming pool is not heated Opening hours: 09:00-19:00

17. Wireless Network is free throughout the hotel. For an assistance apply at the Front Desk.

18. Smoking inside the room is not allowed for Safety Reasons.

Smoking is allowed only on the balcony as long as the balcony door is closed otherwise, the fire alarm will sound.

19. Smoking Device Shisha (Nargile) in the room including balcony is prohibited for Safety Reasons.

Also as per European Law smoking is prohibited in all indoor public areas , including outdoor Restaurant,

indoor Bar and Lobby area .

20. Food and Beverage products can not be consumed around the swimming pool for Health and Safety Reason.

21. Portable stereo disk players or other similar devices are prohibited around the swimming pool.

22. Any games including volley ball and rackets, are not permitted within the swimming pool.

23. Screaming and shouting around the swimming pool cannot be accepted.

24. No pets are allowed within the hotel.

25. If you would like to upgrade your terms of stay or your type of room please contact the Front Desk.

26. If not checked out on time (11.00) the hotel staff may obtain the right to collect all guests belongings in the room, pack them and place them in a store out of the room

27. Refundable damage deposit: A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Always our service to your convenience!